Refund Policy
30-day money-back guarantee. Not happy with a purchase? Email us within 30 days and we’ll refund it — no hassle.
Clear Claims Co. sells digital products — fillable and print-ready PDF worksheets, spreadsheets, and related downloads. Because these are delivered instantly and can’t be physically returned, this policy explains exactly how refunds work.
The guarantee
If a product doesn’t meet your needs, you may request a full refund within 30 days of your purchase date. This applies to every individual sheet and every bundle in our store.
How to request a refund
Email support@clearclaimsco.co from the address you used at checkout, and include:
- Your order number or Gumroad receipt
- The product name
- A quick note on what went wrong (optional, but it helps us improve)
Refunds are processed through Gumroad, our checkout provider, back to your original payment method — typically within 5–10 business days depending on your bank or card issuer.
Problems with your file
If a download is corrupt, won’t open, or you received the wrong product, contact us and we’ll make it right immediately — we’ll re-send the correct file or issue a refund, whichever you prefer. There’s no time limit on file-delivery problems.
Memberships & subscriptions
If you purchase a recurring membership, you can cancel anytime to stop future charges. Cancelling keeps your access through the end of the current billing period; we don’t pro-rate partial periods, but the 30-day guarantee still applies to your most recent charge.
Chargebacks
Please reach out to us before filing a chargeback — we can almost always resolve things faster directly, and a quick email saves everyone the hassle.
Questions
Anything at all, email support@clearclaimsco.co and a real person will get back to you.
These worksheets are professional tools that support your inspection and documentation; they are not a substitute for professional judgment. This policy covers purchases made through clearclaimsco.co and our Gumroad store.